Return and Refund Policy for J.P. Walker Portfolio and Print Shop (jpwalkernm.com)

Effective Date: 9/23/2024

1. Overview

At J.P. Walker (jpwalkernm.com), we are committed to providing high-quality products and services. However, all sales are final, and we do not offer returns, exchanges, or refunds under any circumstances.

2. Scope

This policy applies to all purchases made through J.P. Walker’s (jpwalkernm.com) online payment portal, by check, or by in-person payment at our office, and is applicable to all customers. 

3. No Returns

Once a product has been purchased or a service has been provided, the sale is considered final. Customers are not eligible to return any item for a refund, store credit, or exchange.

4. Exceptions

There are no exceptions to this policy unless required by law. This includes, but is not limited to:

• Products damaged by improper use or handling
• Change of mind or incorrect orders
• Products that do not meet individual preferences or expectations

5. Defective or Damaged Products

While we do not offer returns or refunds, we are dedicated to ensuring that all products are of high quality. If you receive a defective or damaged product, please contact our customer service team within 5 days of receiving the item. We will assess the situation and, if applicable, offer a replacement at no additional cost.

6. Legal Rights

This policy does not limit any rights or remedies you may have under applicable consumer protection laws. If local laws or regulations provide for a return or refund in specific situations, such provisions will be adhered to as required.

7. Contact Information

If you have any questions or concerns about this policy, please reach out to our customer service team at [email protected].

By completing a purchase, you agree to this policy.